Terms & Conditions:

  1. Complimentary delivery to a single location in Singapore for orders of SGD200 and above. For orders below $200, a fee of SGD20nett per delivery point in Singapore applies.
  2. Alternatively, all orders can be collected from the Mooncake Specialty Counter, located at the Tower Wing Lobby, from 22 July to 1 October 2020, between 10am and 9pm daily.
  3. All items within the same order must be collected as a whole. Separate collections cannot be arranged.
  4. For collection of 10 boxes and above, please provide a minimum of one day advance notice by calling (65) 6213 4511/4473.
  5. The order confirmation email must be presented at the point of collection.
  6. Please review your orders for accuracy before checkout. No changes can be made once orders have been placed. Any additional orders required after payment will be subject to availability.
  7. Payment will not be refunded or exchanged for cash. Any un-used value will be forfeited.
  8. Golden Circle point redemption is not applicable.
  9. Golden Circle point accrual is valid. Please provide membership number.
  10. Prices quoted are in Singapore Dollars (SGD), and are inclusive of prevailing government taxes.
  11. Product images shown are for illustration purposes only. Actual product may vary.
  12. For more information, please call Shang Palace at (65) 6213 4511/4473 or email shangpalace.sls@shangri-la.com.